Privacy policy
This policy explains how information is collected and used when you visit the Built-in Kitchen Appliances website or contact us by phone. We may update it from time to time — please check this page when you use the site.
1. Information we collect
You remain in control of much of the information you share, but some data is collected automatically when you browse the site or call us.
How information is collected
Information may be collected when you use this website, place an order, submit a contact form, or telephone us.
What information may be collected
- Technical data about your device and visit (IP address, approximate location, browser type, pages viewed, referral source, visit length)
- Order and account details you provide (name, addresses, email, phone numbers, payment-related information processed for your order)
- If you call us: your phone number and call date, time and duration
- Any other information you choose to send us
Cookies
Cookies are small files stored on your device that help websites function and remember preferences. See our Cookie policy for details and how to opt out.
2. How we use information
Running the website and fulfilling orders
We use information to process orders, respond to enquiries, improve the website, and meet legal obligations.
Analytics and marketing
We may use analytics to understand how the site is used and to measure advertising. This can involve cookies or similar technologies — see the Cookie policy.
Telephone calls
Call-related data may be used to analyse enquiry volumes and improve service.
3. Sharing your information
We may share information with:
- Service providers who help us operate the website, deliver goods, or process payments
- Delivery and installation partners where relevant to your order
- Law enforcement or regulators when required by law
We do not sell your personal data.
4. Where data is processed
Some providers may process data outside the UK or European Economic Area. Where that happens, we take steps to protect your information in line with applicable law.
5. Security
We take appropriate technical and organisational measures to protect information we hold.
6. Your rights
Depending on applicable law, you may have rights to access, correct or delete personal data we hold about you, or to object to certain processing. Contact us at contact or call 0151 263 8966.
